Why You Need to Offer 24x7x365 IT Support
If you’re an MSP and you’re not providing 24x7x365 IT support, you’re cheating your clients out of services they really need to keep their businesses afloat and stay productive. Still, many MSPs only offer 9am-5pm Monday-Friday coverage over round-the-clock managed IT services. Why? More often than not, MSPs favor extending the support window, but simply […]